The job of the Receptionist/Operator is tough and very demanding. At times the job requires more than just good organizational skills, hard work, and determination; it requires the proper tools. The most innovative tool is EIOBoard Electronic In-Out Board from Savance. EIOBoard is an easy-to-use, computer and web hosted Electronic In-Out Status Board. EIOBoard supports the Receptionist/ Operator, as well as the entire company or organization.
On average, a Receptionist/Operator in a typical company or organization communicates with more customers in a single day than most other associates would in an entire month. Therefore, it is imperative that the Receptionist/Operator provide reliable and timely information.
EIOBoard is specifically designed to support these incoming calls. EIOBoard is more than an Electronic In-Out Status Board, it is a communication center. EIOBoard was designed to be used with just a quick glance. The color-coded EIOBoard user statuses lets you quickly view who is In, Out, Unavailable, as well as their expected return time and comment, if entered.
In addition to this demanding job, the Receptionist/Operators in most (mid-to-large) offices are normally the only employees within the organization who cannot simply get up and walk away from their desk without first coordinating proper back up. EIOBoard is an excellent tool for back-up and coordinating their relief. No more sticky-notes, memos, or time being spent updating the Receptionist/Operator's relief person in order to go on break, lunch, or vacation. All of the employee's information needed is conveniently displayed on their PC display screen.
With just a quick EIOBoard glance, the Receptionist/Operator or anyone else can check the status of any co-worker. Everyone will now be able to see who's in a meeting, who's at lunch, who's out for the day, and most of all, who's available to take that important incoming customer call.
The Receptionist/Operator, like an Air-Traffic-Controller, must be able to seamlessly coordinate multiple priorities and critical important tasks all while maintaining precision, patience, and a positive attitude.
Today's fast paced business world demands reliable, accurate, and timely communication between customers, co-workers, and the management team. The professional Receptionist/Operator can no longer spend valuable time searching for people who are no longer in the building or process bounce-back-calls because people are no longer in their office or at their desks.
Today's organizations and businesses need EIOBoard by Savance.