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In Out Board Telephone Integration/TAPI

Telephone Integration (TAPI)

EIOBoard Telephone Integration (TAPI) feature automatically changes your status to "On the Phone" when you're on a call. You are also able to add Caller ID information as a comment to indicate who you are speaking with, and pre-select a status to change back to once you hang up the phone.

Benefits

  • Automatically change your status when on the phone
  • Optionally add caller ID information to your comments
  • Settings integrated into the EIOBoard Outlook Add-In
  • Server-Side-Client does not have to be running to update status (Customer-Hosted)
 

Helpful Links

Download the TAPI tester application to test TAPI (Independent of EIOBoard) (ZIP)
List of Phone Systems Supported through Mondago's Universal TAPI Driver
What is the EIOBoard TAPI feature?
Cisco TAPI Setup Guide
How to Configure Telephone Presence Sensing